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PROFESSIONALS & INSTITUTIONS

HealthNav360° provides real-time data and consultations to collaborate in building patient satisfaction.

HEALTHCARE PROFESSIONALS & INSTITUTIONS

THE HealthNav360° SYSTEM:

 

HealthNav360° collaborates to add value and service with hospitals and other referring facilities like nursing homes, insurers and boutique practices.

 

At the core of HealthNav360°s process is the constant assessment of patient needs which we interpret and convey to treatment teams. This results in improved team performance and contributes to higher patient satisfaction rates.

 

HealthNav360°s own success depends on real-time patient satisfaction, which continuously motivates our performance. HealthNav360° constantly searches for the best networks, services and professionals in and out of the hospital. We humanize the healthcare experience while monitoring for possible mistakes and quality of service in real-time. Ultimately, we serve health systems' efficiency and quality.

 

Additionally, unlike commonly used patient surveys1, our workflow itself can provide an ongoing stream of research data about patient experience observed by an expert in real-time.

 

See how we serve Hospital Staff, Referring Facility Staff and Other Caregivers below.

Frellick, Marcia. (2017, January 6). Current Measures of Satisfaction Flawed, Could Cause Problems, Surgeons Say. Medscape.

Retrieved from http://www.medscape.com/viewarticle/874111

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Health Navigation 360° LLC.

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THE HEATHNAV360° SYSTEM

HealthNav360° collaborates to add value and service with hospitals, other referring facilities like nursing homes, healthcare providers, pharma clinical researchers and other trust-based service providers like wealth advisors.

 

At the core of HealthNav360°s process is the constant assessment of patient needs which we interpret and convey to treatment teams. This results in improved team performance and contributes to higher patient satisfaction rates.

 

HealthNav360°s own success depends on real-time patient satisfaction, which continuously motivates our performance. HealthNav360° constantly searches for the best networks, services and professionals in and out of the hospital.

 

We humanize the healthcare experience while monitoring for possible mistakes and quality of service in real-time. Ultimately, we serve health systems' efficiency and quality.

 

Additionally, unlike commonly used patient surveys1, our workflow itself can provide an ongoing stream of research data about patient experience observed by an expert in real-time.

 

See how we serve Hospital Staff, Referring Facility Staff and Other Caregivers below.

PROFESSIONALS & INSTITUTIONS

PROFESSIONALS & INSTITUTIONS

HealthNav360° provides consultations in building patient satisfaction.

Frellick, Marcia. (2017, January 6). Current Measures of Satisfaction Flawed, Could Cause Problems, Surgeons Say. Medscape.

Retrieved from http://www.medscape.com/viewarticle/874111

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    HOW DOES HEALTHNAV360° WORK WITH HOSPITAL STAFF?

    We are there in real-time to help you work with your patient/our client to manage nursing, housekeeping, transportation, nutrition and other important services.

    WE COLLABORATE WITH:

    • MDs
    • Nurses
    • Hospital Services
    • Physical Therapists
    • Social Workers
    • Speech/Language Pathologists
    • Medical Groups
    • Referring Facilities
    • Senior Living Facilities
    • Rehabilitation Facilities
    • Home Care Caregivers
    • Extended Care
    • Insurance Companies and other payers
    • Financial Planners
    • Client Representatives
    • Attorneys
    • Clergy

    TOGETHER WE PREVENT PROBLEMS/SOLVE PROBLEMS:

    • Reduce readmissions.
    • Reduce medical errors.
    • Improve continuity of care.
    • Enhance client experience/satisfaction.

    HEALTHNAV360°:

    • Strives to anticipate/reduce/solve problems.
    • Serves as a liaison between clients, families, hospital and medical staff.
    • Becomes a member of the healthcare team focusing on improving the hospital experience.
    • Provides information to the client regarding services and resources both within and outside the hospital (social services, advance directives, financial services, community resources).
    • Irons out and handles client concerns, complaints or grievances.
    • Strategizes/plans to integrate care.
    • Promotes client satisfaction.
    • Promotes quality of life.
    • Promotes coordination of care during transitions.
    • Empowers clients to use appropriate healthcare resources.

     

     

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    HOW DOES HEALTHNAV360° WORK WITH REFERRING FACILITIES?

    When your resident is admitted to or discharged from the hospital, HealthNav360° is your go-to coordinator and patient advocate for seamless continuity of care.

    WE COLLABORATE WITH:

    • MDs
    • Nurses
    • Hospital Services
    • Physical Therapists
    • Social Workers
    • Speech/Language Pathologists
    • Medical Groups
    • Referring Facilities
    • Senior Living Facilities
    • Rehabilitation Facilities
    • Home Care Caregivers
    • Extended Care
    • Insurance Companies and other payers
    • Financial Planners
    • Client Representatives
    • Attorneys
    • Clergy

    TOGETHER WE PREVENT PROBLEMS/SOLVE PROBLEMS:

    • Monitor to prevent injuries and medical errors and save lives.
    • Manage expectations of client and care teams.
    • Reduce complaints.
    • Improve continuity of care.
    • Assist clients to prepare for physician/provider visits.
    • Maximize communication between patient, providers and referring facilities.
    • Improve outcomes.
    • Enhance client experience/satisfaction to improve satisfaction rates.
    • Acquire patient satisfaction research data.

     

    WE PROVIDE YOU WITH:

     

    • Less client anxiety so client is more willing to talk openly about medical concerns.
    • A more positive experience for staff.
    • A better prepared client for office visit. For example, bringing a list of questions, current medications, allergies, etc.
    • A more efficient visit by co-presenting with client.
    • Facilitation of client education by breaking down complex issues into explainable elements.
    • Additional eyes and ears as your lookout in real-time to prevent errors.
    • Satisfied clients with fewer complaints
    • Improved safety and reduced cost by reducing errors in communication.
    • Easier collaboration and stable referral relationship.
    • Improved marketplace visibility as an exceptional, cutting edge innovator and leader.

    WE PROVIDE YOUR CLIENTS WITH:

     

    • Support coping skills, self-management and self-respect.
    • Collaboration with caregivers to achieve better outcomes and fewer errors.
    • Improved efficiency of patient treatment, continuity of care and overall satisfaction.
    • Clarification and support of treatment plans.
    • Coordination of communication with family, providers and referring facility staffs.
    • Management of expectations.
    • Easier information flow about emotional and physical needs.

    VALUE ADDED BENEFITS FROM HealthNav360°:

    Contact us for a free consultation to customize our services to fit your needs. Limited time only.

     

    Please call 312.315.0102 or email professionals@HealthNav360.com.

     

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    HOW DOES HEALTHNAV360° WORK WITH OTHER CAREGIVERS?

    Whether HealthNav360° works as a short term consultant around an individual patient or in a more formal structure like integrating and incorporating HealthNav360° into your workflow, you will extend your service value. HealthNav360° can be a reliable resource and strong ally to provide a more patient- and family-centered experience.

    WE COLLABORATE WITH:

    • MDs
    • Nurses
    • Hospital Services
    • Physical Therapists
    • Social Workers
    • Speech/Language Pathologists
    • Medical Groups
    • Referring Facilities
    • Senior Living Facilities
    • Rehabilitation Facilities
    • Home Care Caregivers
    • Extended Care
    • Insurance Companies and other payers
    • Financial Planners
    • Client Representatives
    • Attorneys
    • Clergy

    TOGETHER WE PREVENT PROBLEMS/SOLVE PROBLEMS:

    • Monitor to prevent injuries and medical errors and save lives.
    • Manage expectations of client and care teams.
    • Reduce complaints.
    • Improve continuity of care.
    • Assist clients to prepare for physician/provider visits.
    • Maximize communication between patient, providers and referring facilities.
    • Improve outcomes.
    • Enhance client experience/satisfaction to improve satisfaction rates.
    • Acquire patient satisfaction research data.

     

    VALUE ADDED BENEFITS FROM HealthNav360°:

    WE PROVIDE YOU WITH:

     

    • Less client anxiety so client is more willing to talk openly about medical concerns.
    • A more positive experience for staff.
    • A better prepared client for office visit. For example, bringing a list of questions, current medications, allergies, etc.
    • A more efficient visit by co-presenting with client.
    • Facilitation of client education by breaking down complex issues into explainable elements.
    • Additional eyes and ears as your lookout in real-time to prevent errors.
    • Satisfied clients with fewer complaints
    • Improved safety and reduced cost by reducing errors in communication.
    • Easier collaboration and stable referral relationship.
    • Improved marketplace visibility as an exceptional, cutting edge innovator and leader.

    WE PROVIDE YOUR CLIENTS WITH:

     

    • Support coping skills, self-management and self-respect.
    • Collaboration with caregivers to achieve better outcomes and fewer errors.
    • Improved efficiency of patient treatment, continuity of care and overall satisfaction.
    • Clarification and support of treatment plans.
    • Coordination of communication with family, providers and referring facility staffs.
    • Management of expectations.
    • Easier information flow about emotional and physical needs.

    Contact us for a free consultation to customize our services to fit your needs. Limited time only.

     

    Please call 312.315.0102 or email professionals@HealthNav360.com.