HEALTHCARE PROFESSIONALS & INSTITUTIONS
THE HealthNav360° SYSTEM:
HealthNav360° collaborates to add value and service with hospitals and other referring facilities like nursing homes, insurers and boutique practices.
At the core of HealthNav360°s process is the constant assessment of patient needs which we interpret and convey to treatment teams. This results in improved team performance and contributes to higher patient satisfaction rates.
HealthNav360°s own success depends on real-time patient satisfaction, which continuously motivates our performance. HealthNav360° constantly searches for the best networks, services and professionals in and out of the hospital. We humanize the healthcare experience while monitoring for possible mistakes and quality of service in real-time. Ultimately, we serve health systems' efficiency and quality.
Additionally, unlike commonly used patient surveys1, our workflow itself can provide an ongoing stream of research data about patient experience observed by an expert in real-time.
See how we serve Hospital Staff, Referring Facility Staff and Other Caregivers below.
Frellick, Marcia. (2017, January 6). Current Measures of Satisfaction Flawed, Could Cause Problems, Surgeons Say. Medscape.
Retrieved from http://www.medscape.com/viewarticle/874111