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PATIENTS & FAMILIES

HealthNav360° assists clients to feel cared for, safe and confident.

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Clients benefit from real-time availability, support, alertness and experience from a private health navigator dedicated to your security, safety, convenience and healing. For patients and families, we are alert to errors and poor service, yet remain careful to maintain collaboration, confidentiality and to problem-solve and avoid conflicts. We are unique in providing fee-for-service, patient-centered, 24/7 navigation services revolving around hospital stays -- before, during and after hospitalization. We get to know our clients and often serve at the bedside.

YOUR PRIVATE HEALTH NAVIGATOR IS DEDICATED TO YOUR SECURITY, SAFETY, CONVENIENCE AND HEALING.

ON OUR CLIENT’S BEHALF, WE COLLABORATE WITH:

  • MDs
  • Nurses
  • Hospital Services
  • Physical Therapists
  • Social Workers
  • Speech/Language Pathologists
  • Medical Groups
  • Referring Facilities
  • Senior Living Facilities
  • Rehabilitation Facilities
  • Home Care Caregivers
  • Extended Care
  • Insurance Companies and other payers
  • Financial Planners
  • Client Representatives
  • Attorneys
  • Clergy

HEALTHNAV360°:

  • Provides ongoing availability and access.
  • Maintains confidentiality and guards privacy.
  • Researches, educates, orients and alerts.
  • Assists clients prepare for physician/provider visits/hospital stays.
  • Maximizes communication/collaboration between patient, providers and referring facilities.
  • Empowers client confidence and voice.
  • Strives to anticipate/reduce/solve problems.
  • Lessens client’s small and large practical burdens and inconveniences.
  • Reduces complaints.
  • Guides/manages expectations through better coping and problem-solving.
  • Provides emotional and practical support.
  • Enhances healing and lessens stress.
  • Monitors to prevent injuries and medical errors and save lives.
  • Improves continuity of care.
  • Assists in locating financial, medical and other resources.
  • Assists family members and friends to be most effective in their roles.
  • Assists out of town family members and friends in concierge matters.
  • Enhances client experience/satisfaction.
  • Improves outcomes.

360° PATIENT & FAMILY SERVICES

HealthNav360°s services can range from just pouring water or grabbing a blanket or extra pillow to comforting a client all the way to providing dramatic life-saving alertness.

All HealthNav360° SERVICES (phone, online, and in person) are included in both BASIC and SUBSCRIPTION PACKAGES.

 

We can start at any point and continue through all phases of healthcare journey: We always have your best interest in mind.

360° Patient & Family SERVICES

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Health Navigation 360° LLC.

All rights reserved.

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Info@HealthNav360.com

312-315-0102

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